Terms of Service
Effective Date: 02/11/2025
These Terms of Service (“Terms”) govern your access to and use of the Fill My Waiting Room website and services. By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Fill My Waiting Room
Fill My Waiting Room provides managed patient acquisition and follow-up services designed to support healthcare practices in improving appointment booking, confirmation, and attendance.
We do not provide medical services, medical advice, diagnosis, or treatment.
2. Eligibility
By using our website or services, you represent that:
- You are at least 18 years of age
- You have the authority to act on behalf of a healthcare practice or business, if applicable
- Any information you provide is accurate and truthful
3. Scope of Services
Our services may include:
- Patient flow evaluation
- Appointment follow-up and confirmation support
- Communication systems related to scheduling
- Operational insights related to patient acquisition
Services are provided based on the information supplied by the practice and are operational in nature.
We do not guarantee specific outcomes, patient volumes, or revenue results.
4. Healthcare & Compliance Disclaimer
Fill My Waiting Room operates as a service provider, not a healthcare provider.
- We do not make clinical decisions.
- We do not control medical care delivery.
- Practices remain fully responsible for compliance with all applicable healthcare laws and regulations, including HIPAA.
Any patient-related information shared with us is handled solely for operational support as directed by the practice.
5. Use of the Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to systems or data
- Interfere with the website’s operation or security
- Misrepresent your identity or affiliation
We reserve the right to restrict or terminate access for violations of these Terms.
6. Intellectual Property
All content on this website — including text, graphics, logos, and system descriptions — is the property of Fill My Waiting Room or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written permission.
7. Third-Party Services
Our website or services may integrate with or reference third-party platforms (e.g., communication tools, analytics services).
We are not responsible for the availability, functionality, or practices of third-party services. Use of such services is subject to their own terms and policies.
8. Limitation of Liability
To the fullest extent permitted by law:
- Fill My Waiting Room shall not be liable for any indirect, incidental, or consequential damages
- We are not liable for loss of revenue, data, or business opportunities
- Use of our website and services is at your own risk
Our total liability, if any, shall not exceed the amount paid to us for services, if applicable.
9. No Guarantees
We do not guarantee:
- Appointment volume
- Patient attendance
- Financial outcomes
- Marketing performance
Results depend on multiple factors outside our control, including practice operations and patient behavior.
10. Termination
We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, for violations of these Terms or misuse of services.
11. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.
Continued use of the website or services constitutes acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Fill My Waiting Room operates, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms, contact:
Fill My Waiting Room
📧 Email: hello@fillmywaitingroom.com
🌐 Website: https://www.fillmywaitingroom.com