Effective Date: 08/20/2025
Fill My Waiting Room (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Voluntarily
When you:
Request a Patient Flow Review
Contact us through forms or email
Schedule a call or consultation
- Name
- Email address
- Phone number
- Practice name
- Practice-related operational information
We collect only the information necessary to evaluate and support patient acquisition and appointment flow.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
This data is used for analytics, security, and site performance improvement.
2. How We Use Information
We use collected information to:
- Respond to inquiries and requests
- Provide and operate our services
- Evaluate patient flow and appointment systems
- Communicate about services or updates
- Improve website performance and user experience
- Maintain security and prevent misuse
We do not sell personal information.
3. Healthcare & Patient Information
Fill My Waiting Room is designed to support practice operations, not to replace clinical systems.
- We do not provide medical care.
- We do not diagnose or treat patients.
- Any patient-related information shared with us is handled solely for operational and follow-up purposes, as directed by the practice.
Where applicable, we act as a service provider to healthcare practices and implement reasonable administrative, technical, and organizational safeguards to protect sensitive information.
Practices are responsible for ensuring their own regulatory compliance.
4. Sharing of Information
We may share information only in the following circumstances:
- With service providers who assist in operating our website or services (under confidentiality obligations)
- To comply with legal requirements or lawful requests
- To protect our rights, security, or operations
We do not share information for advertising resale or unrelated third-party marketing.
5. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Understand site usage
- Improve performance
- Support analytics and conversion tracking
You can control cookie preferences through your browser settings.
6. Data Security
We implement reasonable security measures designed to protect information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously review and improve safeguards.
7. Data Retention
We retain information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, contractual, or operational requirements
Information is securely deleted or anonymized when no longer required.
8. Your Rights & Choices
Depending on your location, you may have rights to:
- Access or request a copy of your information
- Request correction or deletion
- Withdraw consent for certain communications
Requests can be made using the contact information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Fill My Waiting Room
📧 Email: hello@fillmywaitingroom.com
🌐 Website: https://www.fillmywaitingroom.com